In today’s technology ecosystem, the power of a SaaS is not measured only by what it does in isolation, but by its ability to communicate with the rest of the company’s infrastructure. Vixiees has revolutionised B2C sales management by bringing telephony, WhatsApp and AI analysis together in a single platform, but for a large corporation the real challenge is making this data flow in real time into its business applications.
This is where Impulsa3 comes in. As specialist partners, we do not limit ourselves to configuring the tool; we develop the architecture needed for Vixiees to behave like a native extension of your existing systems.
Why Vixiees?
Vixiees specialises in improving the productivity of B2C sales teams and call centres, offering:
- Process automation: Reduction of manual tasks and automation of workflows for greater performance.
- Omnichannel communication: Connecting channels such as calls, WhatsApp, email and SMS on a single platform.
- Real-time analysis: Detailed information about agent performance and key metrics for decision-making.
Although Vixiees is a powerful tool, its potential is maximised when it is smoothly integrated with the rest of your systems.
How can Impulsa3 help you get the most out of Vixiees?
1. Capture leads directly from your website
Impulsa3 connects your web forms, landing pages and acquisition campaigns directly to Vixiees. Your leads’ data is automatically recorded in the CRM, allowing you to start follow-up immediately without manual intervention.
2. Automate the customer flow between platforms
If you use Vixiees to manage customers, it is important to ensure that data flows correctly between all your systems. Impulsa3 acts as a connector, ensuring that customer information is synchronised in real time with other business platforms such as sales systems, inventory, accounting, databases or ERPs.
This gives you a 360° view of your operations and makes decision-making easier, optimising both the customer experience and internal efficiency.
Example of creating a customer from a web form
Imagine that your company captures leads through its own web form or a dynamic landing page. Instead of a manual import, at Impulsa3 we configure a direct call to the contact creation endpoint (POST /api/contacts).
This allows us to inject not only basic data, but also crucial metadata through Custom Fields so that the agent has all the context before the first call. A typical payload we implement would look like this:
JSON
{
"first_name": "Carlos",
"last_name": "García",
"phone": "+34600123456",
"email": "carlos.garcia@empresa.com",
"source": "Google_Ads_Q1",
"custom_attributes": {
"interes_producto": "Premium",
"presupuesto_estimado": "5000",
"id_externo_erp": "CLI-998877"
}
}When processing this request, Vixiees not only creates the contact, but can also automatically trigger a welcome Playbook on WhatsApp or assign the task to the most available agent, all without human intervention.
Why choose Impulsa3 to integrate Vixiees?
Technology integration experts
At Impulsa3, we are experts in integrating platforms such as Vixiees with other systems that are key to your business. We understand how to make all the components of your company work together efficiently.
Custom solutions
We work with you to design integrations that adapt to your company’s specific needs, creating an optimised, frictionless workflow.
Accelerate your business
With our help, you can automate processes, reduce manual tasks and gain full control over data flows, allowing you to accelerate operations and improve your commercial results.
Impulsa3’s value: middleware and business logic
Access to Postman documentation or endpoints is the first step, but integration requires business logic. At Impulsa3, we act as the intelligent bridge between Vixiees and your infrastructure.
We build the middleware that handles authentication, controls API rate limits to prevent bottlenecks during traffic peaks and transforms data so that it matches the structure of your SQL or NoSQL databases.
If your company needs Vixiees to be more than an island and instead become the sales engine perfectly integrated into your corporate machinery, we are the engineering team that makes it possible. With Vixiees and Impulsa3 working together, you can transform how you manage customers and operate internally. Optimise your sales process, improve communication between systems and reach new levels of efficiency.
